I don’t have a computer, smartphone or internet access. How can I still participate in your auctions?

There is an option for you!

We host preview each Wednesday which allows customers to come in and see all of the items on display for that week’s auctions. Once you decide what you want to bid on, you can leave an absentee just like old times. We will call you to let you know if you are the successful bidder.

What does “Soft Close” mean?

Our auction platform utilizes a staggered closing and auto-extend bidding.

Staggered closing allows only 3 lots to close each auction. If a lot is up for closing and it has active bids being placed on it in the last 60 seconds of closing, it will auto-extend the lot by 60 seconds. It will continue to auto extend the lot until the time runs out and no more bids are placed. ,In short, our auctions do not close all at once and typically take about 2-2.5 hours to close depending on the amount of lots in each auction.

If I win at item, how can I pick it up?

We hold pick up by scheduled appointments every Thursday from 10-4:30 and Friday from 10-6:00 p.m. You can always find our pick up information for each auction either in the Terms & Conditions of each auction or in the first lot of each auction with the ‘Important Please Read’ icon.

Do I have to register with my credit card?

Yes, we require all bidders to register with a credit card for each auction. All transactions are done by credit card and your card will be charged at the close of an auction if you are the high bidder.

Can I just put a credit card on file instead of entering a card for each auction?

No, you must register with you credit card each time. We require a credit card to be entered for each auction for security purposes. This also allows you to choose which card you would like to use if that changes per auction.